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Police Communications Officer I

Job Title
Police Communications Officer I
Agency
West Texas A&M University
Department
University Police
Proposed Minimum Salary
$14.06 hourly
Job Location
Canyon, Texas
Job Type
Staff
Job Description
This position is responsible for providing 24-hour emergency and non-emergency communications services. This position is responsible for insuring officer safety at all times while assisting the public with their needs. The dispatch position is also responsible for maintaining and updating records information effectively and accurately.
Work Performed:
+ Answer phone calls including 9-1-1.
+ Dispatching appropriate personnel to requests for service.
+ Enter calls for service.
+ Process requests by officers using appropriate software programs.
+ Perform daily security camera checks.
+ Contact other employees of the University as needed.
+ Take Messages for other members of the department.
+ Issue reports for officers.
+ Enter stolen items into the state/national databases.
+ Maintains 100% compliance with timely completion of required System, University, and job-specific online training courses.
+ Displays tolerance necessary for accepting supervision for criticism of duty performance and supports administrative policy.
+ Send out Buff Alerts and BRG Emergency Alerts as needed.
+ Other duties as assigned.
Necessary Qualifications:
+ High school diploma or GED.
+ Ability to obtain a Telecommunicator License within six months of date of hire.
+ Must have a valid driver?s license and a good driving record; must be able to obtain a State of Texas vehicle operator?s license within 30 days of employment and must qualify to operate a vehicle within the TAMUS guidelines. Ability to maintain TAMUS approval.
+ Must complete personal history statement.
+ Knowledge of secretarial and clerical practices.
+ Basic computer knowledge.
+ Excellent verbal/written communication skills as demonstrated by successfully passing a computerized assessment test.
+ Ability to perform multiple tasks simultaneously.
+ Ability to work successfully with the public, other departments, and other law enforcement agencies as well as UPD supervisors and employees.
+ Ability to perform under high stress conditions while maintaining emotional stability.
+ Ability to adapt to changing situations quickly.
+ Ability to make effective decisions under pressure.
+ Ability to maintain confidentiality in accordance with departmental, state, and federal guidelines.
+ Ability to read and write proficiently in the English Language.
+ Ability to endure long periods of sitting in a confined work area.
+ Must be able to pass an extensive background check with no convictions of Class C Misdemeanor or above, psychological evaluation, medical exam, and drug test.
Preferred Qualifications:
+ A minimum of thirty college hours.
+ One year experience in public safety dispatching environment with law enforcement communications (i.e. radio, teletype, security and alarm monitoring systems).
+ Telecommunicator license, knowledge of FCC rules and regulations pertaining to the operation of public safety communications equipment.
+ Knowledge of WTAMU campus and adjacent area, of Law Enforcement Communications area, Microsoft Office, TLETS/NLETS, TCIC/NCIC, and workable knowledge of federal, state, and local laws.
+ Knowledge of all aspects of telecommunications including but not limited to call-taking, dispatching, telephone and radio etiquette, and computer software programs.
Applicant Instructions:
Please include the following with your application:
+ Cover Letter
+ Resume
+ Three references
Please attach all documents in the attachment box at the bottom of the "My Experience" page before continuing through the application. Although the attachment box is labeled "CV/Resume," more than one attachment may be uploaded. Once you have submitted your application, you may no longer add documents. If you need assistance with downloading documents, please contact WTAMU Human Resources at HR@wtamu.edu .
Texas law requires that males age 18 through 25 be properly registered with the Selective Service System.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution?s verification of credentials and/or other information required by the institution?s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.
West Texas A&M University is a four-year public university that serves a diverse population of more than 9,900 students representing 48 states, 55 countries and four U.S. territories. In 2016, The Chronicle of Education recognized WTAMU as a ?Great College to Work For? in its annual survey on the academic workplace. WTAMU?s more than 800 employees enjoy a growing, dynamic university built on a foundation of respect, support, camaraderie, engagement and dedication, while students thrive in an atmosphere committed to personal attention and teaching excellence.
West Texas A&M University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to
diversity.
If you need assistance in applying for this job, please contact (806) 651-2114.
Useful Links:
+ Benefits at https://www.wtamu.edu/administration/human-resources-benefits.aspx
+ Employment at https://www.wtamu.edu/administration/human-resources-employment.aspx
+ Holidays at https://www.wtamu.edu/administration/human-resources-holidays.aspx
+ Leave Programs at https://www.wtamu.edu/administration/human-resources-leave-programs.aspx
+ Human Resources Home at http://www.wtamu.edu/administration/human-resources.aspx
+ Retirement Programs at https://www.wtamu.edu/administration/human-resources-retirement-programs.aspx WTAMU Home at http://www.wtamu.edu/
+ WTAMU Accessibility at http://www.wtamu.edu/about/web-accessibility.aspx
+ WTAMU Privacy Statement at http://www.wtamu.edu/about/privacy-statement.aspx
+ Human Resources Contacts at https://www.wtamu.edu/administration/human-resources-contact-us.aspx
+ University Contacts at http://www.wtamu.edu/about/contact-us.aspx


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